We are seeking a skilled and customer-focused Applications Engineer based in the East Rand. The successful candidate will play a key role in bridging the gap between technical solutions and client requirements, providing application support, technical expertise, and tailored engineering solutions.
Key Performance Area
- Define and propose the most effective dust collector solutions in accordance best practices aligned to EMEA processes with zero warranty claims.
- Ensure our product offerings are aligned to our strategic sales objectives
- Work closely together with product engineering (EMEA), with aligned best practices & process
- Offer Technical / applications support to sales, customers, suppliers in accordance with our policies and procedures.
- Align Applications Processes to that of EMEA
Duties and Responsibilities
- Accurate speaking of units for applications (zero warranties)
- Trouble shooting / resolving customer complaints in a timeous manner
- Professional report writing based on findings with proposed solutions
- General application / technical support (customer queries / warranties)
- Alignment with EIVIEA Applications processes and best practices
- Field visits and customer training
- Assist with project management / co-ordination
Job Requirements
- Mechanical engineering degree or equivalent.
- At least 5 years technical experience within Engineering / sales support / testing – preferably within filtration / dust control.
- General knowledge of currently used production techniques in the industries in order to be able to advise how to solve dust problems.
- Knowledge of fabrication, fan design & application, pneumatics, noise & acoustics an advantage
- Knowledge of relevant legislation
- Computer skills, MS office etc.
- Good written and oral communication skills in English (operate at all levels)
- Good knowledge of company procedures / operation and commercial objectives.
- Team Player with assumed accountability
- Team Player and customer focused